Suzy is Executive Vice President and Head of Treasury Relationship Management, Treasury Solutions for Citizens Financial Group. She oversees the strategic business development and the national sales organization which proactively works with clients to provide cash management services that include receivables, payables, supply chain finance, merchant and trade solutions.

John is a Senior Investigator and oversees the e-crime and cyber-crime cases for Citizens. John serves as a subject matter expert to the bank on matters of business email compromise (BEC) as well as ATM skimming and breaches, among other case types. He also manages a fully operational e-discovery and computer forensics lab. One of John’s primary roles is to provide assistance to and collaborate with local, state and federal law enforcement agencies and their respective financial and cyber-crime task forces and agencies.

Mark Williams, head of Business Banking Treasury Solutions, is a seasoned leader with 22 years of experience in the financial services industry. Mark has led high-performing sales teams and has extensive expertise in serving small and medium-sized businesses, including payments, lending, and deposits. Mark's leadership extends to product innovation, managing the development of an award-winning payments product for Citizens. Mark is passionate about supporting the small to medium enterprise sector, believing that helping business owners to stabilize and grow their businesses is key to a thriving society.

Sunny Thakkar is a Senior Director for Fraud, Disputes, and Authentication Products at Worldpay. He has been with Worldpay for over 6.5 years and brings over 14 years of experience in managing and enabling innovative B2C and B2B solutions, including solutions for both merchants and financial institutions. Sunny and his Product team are responsible for discovering, enabling, and supporting multiple innovative and impactful solutions at Worldpay designed to safeguard merchants from fraud and risk across the full payment lifecycle.